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Senior Instructional Designer

Learning Experience Designer | LMS & Learning Technology Leader

Senior Instructional Designer

Learning Experience Designer | LMS & Learning Technology Leader

Senior Instructional Designer | Learning Experience Designer | LMS & Learning Technology Leader

I design scalable learning experiences that help organizations turn complex information into clear, engaging, and measurable training. With 15+ years of experience across enterprise, government, technical, and regulatory environments, I specialize in instructional design, Articulate Storyline and Rise development, LMS administration, certification programs, learning analytics, and learner experience design.

My work blends instructional strategy, learning technology, and performance-focused design to create solutions that are practical, accessible, and built for real performance outcomes.

Beyond course development, I have designed and administered enterprise learning ecosystems supporting more than 1,300 learners through LMS administration, certification programs, qualification frameworks, reporting, learner analytics, and performance support solutions.

Goals and Philosophy

My design philosophy is centered on clarity, accessibility, and measurable performance. I believe effective learning should help people do something better—not just complete a course. My approach combines adult learning principles, thoughtful content structure, scenario-based practice, and technology-enabled delivery to create learning experiences that are engaging, practical, and easy to apply.

I partner with subject matter experts and stakeholders to align learning solutions with business objectives, ensuring that training is not only engaging but also measurable, scalable, and focused on improving performance. My experience spans enterprise learning ecosystems, certification programs, qualification frameworks, LMS administration, and learner analytics, enabling me to design learning solutions that support both learner success and organizational performance.

Technical Skills

Instructional Design & eLearning

Articulate Storyline 360 & Rise 360
Adobe Captivate
ADDIE, SAM, and Adult Learning Principles
SCORM 1.2 & 2004
Assessment & Certification Development
Microlearning Design
SME Collaboration & Content Translation

Learning Technologies

Moodle LMS Administration & Configuration
Learning Analytics & Reporting
Certification & Qualification Management
Learner Experience Design (LXD)
HTML5 Course Publishing
Cross-Platform Learning Solutions

Content Development & Media

Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, Audition, Animate)
Video Production & Editing
Graphic Design & Animation
Interactive Multimedia Development
Audio Production & Enhancement

Web & Collaboration

Website Design & Administration
SharePoint
Virtual Instructor-Led Training (vILT)
Microsoft 365 Suite

Learning Management System (LMS)

Linked LMS

Linked Academy is a fully functional LMS I built to showcase online learning design, course delivery, learner access, and training management capabilities. It demonstrates my ability to go beyond individual course development by creating a complete learning environment that supports hosted CBTs, learner navigation, tracking, and scalable online instruction.

This portfolio LMS reflects the same skills I bring to enterprise learning environments: instructional design, LMS configuration, learner experience design, course publishing, and learning technology administration.

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Compter-Based Training Example

E-4B Message Processing System Maintenance Trainer

This is a computer-based training (CBT) module example created to showcase CBT capabilities using the latest development programs, in this case, Articulate Storyline 360.

(All info shown is not actual data)

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The Remote Work Survival Guide Lesson

E-4B Message Processing System Maintenance Trainer

This is a computer-based training (CBT) module example created for my OSU mLearning course. Rise 360 is the program I used.

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Installing Motherboards and Connectors

E-4B Message Processing System Maintenance Trainer

Installing Motherboards and Connectors

A+ certification is a foundation-level certification designed for professionals with 12 months hands-on experience in a help desk support technician, desk support technician, or field service technician job role.

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Work Experience

Courseware/Instructional Design Manager

Delaware Resource Group

September 2021 – Present

Lead instructional design and courseware development efforts supporting multiple government and corporate training programs across geographically distributed teams.
Manage enterprise Moodle LMS serving 1,300+ learners, including certification tracking, reporting, recertification workflows, and compliance management.
Direct geographically distributed instructional design teams across multiple states.
Establish instructional design standards, SCORM compliance, accessibility requirements, and quality assurance processes.
Partner with SMEs and stakeholders to translate complex technical content into engaging learning experiences.
Design certification programs, assessments, qualification frameworks, and learner performance measurement strategies.

Training and Curriculum Manager

Oklahoma Tax Commission

September 2020 – September 2021

Designed and standardized learning programs across 15 departments and multiple business functions.
Rapidly acquired knowledge of tax operations, compliance requirements, and departmental workflows to create targeted learning solutions.
Implemented and administered a Moodle-based LMS from the ground up, supporting approximately 500 employees.
Developed eLearning courses, performance support tools, job aids, and blended learning solutions to support workforce development.
Leveraged Adobe Creative Cloud and authoring tools to create engaging, accessible, HTML5-based learning experiences.
Expanded distance-learning capabilities during COVID-19 by establishing scalable online learning infrastructure and content delivery processes.

Instructional Designer / E-Learning Developer/Graphic Artist/ LMS Admin

Aviation Training Consulting, LLC

March 2013 – September 2020

Designed and developed instructor-led and computer-based training solutions for technical and operational audiences.
Applied ADDIE methodologies to conduct analysis, develop learning objectives, and create instructional materials.
Built SCORM-compliant eLearning solutions using Adobe Captivate and supporting multimedia technologies.
Developed interactive learning activities, simulations, knowledge checks, and assessments to improve learner engagement and retention.
Collaborated with SMEs and project stakeholders to transform technical content into learner-centered training solutions.
Produced custom graphics, infographics, animations, and multimedia assets supporting both training and proposal development efforts.
Assisted in the development and administration of the company's internal LMS to support employee training and compliance requirements.

Multimedia / Captivate Developer

Northrop Grumman

June 2012 – February 2013

Developed interactive computer-based training solutions using Adobe Captivate.
Created multimedia assets including graphics, audio, animations, and interactive learning components supporting technical training programs.
Collaborated with instructional designers, SMEs, and stakeholders to develop engaging learner experiences.
Supported LMS-delivered training solutions and virtual learning initiatives.
Developed expertise in multimedia production, eLearning development, and learning technology integration.

Graphic Designer / Web Developer

Cosmetics Specialty Labs, Inc.

June 2005 – June 2012

Designed branding, packaging, catalogs, and marketing materials for consumer product lines.
Developed and maintained company web presence using Adobe Creative Suite and Dreamweaver.
Collaborated with customers and stakeholders to create visual communication solutions aligned with business objectives.

Senior Instructional Designer

Senior Instructional Designer

Senior Instructional Designer | Learning Experience Designer | LMS & Learning Technology Leader

Goals and Philosophy

Education

Cameron University

Oklahoma State University

Oklahoma State University

Oklahoma State University

Oklahoma State University

Oklahoma State University

Resume

Technical Skills

Learning Management System (LMS)

Linked LMS

Compter-Based Training Example

E-4B Message Processing System Maintenance Trainer

E-4B Message Processing System Maintenance Trainer

E-4B Message Processing System Maintenance Trainer

The Remote Work Survival Guide Lesson

E-4B Message Processing System Maintenance Trainer

E-4B Message Processing System Maintenance Trainer

Installing Motherboards and Connectors

E-4B Message Processing System Maintenance Trainer

Installing Motherboards and Connectors

WEBSITE Creation

El Greco Catering

Adobe AFTER EFFECTS Editing

Shatter Effect

Laser Shot Effect

Shatter Effect

Crumble Effect

Laser Shot Effect

Shatter Effect

Laser Shot Effect

Laser Shot Effect

Laser Shot Effect

GRAPHIC Design

Work Experience

Courseware/Instructional Design Manager

Training and Curriculum Manager

Instructional Designer / E-Learning Developer/Graphic Artist/ LMS Admin

Multimedia / Captivate Developer

Graphic Designer / Web Developer

Contact Me

Channara Chea: Portfolio

Get in Touch!